IT Support in Minneapolis, MN

We charge a flat $140 per hour, billed in 15-minute increments, so you pay only for the time you use. There are no monthly fees, no contracts, and no hidden charges. Our minimum is 15 minutes for remote work or 1 hour on-site. The same flat rate applies to both computer repair and IT support.

No. We do not charge a separate diagnostic or call-out fee. You pay only for the time we actually spend working on your problem, at our flat $140 per hour billed in 15-minute increments. There are no hidden charges, so you always know exactly what you are paying for.

No. We work with no contracts and no monthly fees. You pay only for the time you use at a flat $140 per hour, so there is nothing to lock into and nothing to cancel. It is a simple pay-as-you-go approach that many Twin Cities small businesses prefer over a monthly IT retainer.

Yes. We provide ongoing IT support for Twin Cities businesses with no monthly contract and no retainer. You call us whenever something comes up, and we help by remote screen share or on-site, billed at a flat $140 per hour in 15-minute increments. It is real, dependable help without being locked into a long-term agreement.

We fix most issues remotely by screen share at whatever.support, so you often get help the same day without anyone coming out. When a problem needs hands-on work, we come on-site anywhere across the Twin Cities metro. Remote service starts at a 15-minute minimum, and on-site visits have a 1-hour minimum.

We serve the Minneapolis and Twin Cities metro from our office in Brooklyn Park. That includes nearby suburbs like Brooklyn Center, Maple Grove, Osseo, Champlin, Plymouth, Coon Rapids, Blaine, Crystal, New Hope, Golden Valley, and Robbinsdale. Remote support reaches you anywhere, and we travel on-site throughout the metro.

Yes. Our office is in Brooklyn Park at 8851 Zealand Ave N, Suite B, and we regularly serve Maple Grove and the surrounding suburbs. We fix most issues remotely by screen share, or we come to you on-site. Either way, you get the same flat $140 per hour with no hidden fees.

Yes. A remote session runs through a secure screen share at whatever.support that you start, and you can watch everything we do the entire time. You stay in control and can end the session whenever you like. We are a local, established Twin Cities company, not an anonymous call center.

You pay only for the time we actually spend, billed at $140 per hour in 15-minute increments, whether the fix turns out to be simple or not. Because we bill in small increments, you are never charged for time we did not work. If an issue falls outside what we can solve, we tell you honestly instead of running up the clock.

Our regular hours are Monday through Friday, 9am to 5pm, and we offer urgent and emergency support when something cannot wait. Many urgent issues we handle remotely by screen share, which is often the quickest way to get you back up and running. Call us at (763) 515-1153 and we will help as soon as we can.

Both. We support small businesses of roughly 5 to 25 employees, home offices, startups, and retail and service providers, and we also help individual home users. Whether it is a single laptop or an office full of computers, you get the same plain-English service and flat hourly pricing across the Twin Cities.

We have served the Twin Cities since 2008, and we are locally owned by Kelley Casey. We hold a 5.0 Google rating from 9 reviews and have helped hundreds of Twin Cities businesses. We work in plain English with no jargon and no upselling, so you always understand what you are paying for and why.

Yes. We are a small, locally owned Twin Cities company, so you work with consistent technicians who get to know your setup, not a rotating call center. We are based in Brooklyn Park and have served the metro since 2008. That familiarity means faster help and plain-English answers every time you call.

Just call us at (763) 515-1153 to describe your problem and book a time. You call us, we fix it. Most issues we handle remotely by screen share at whatever.support, often the same day, and we come on-site across the metro when needed. Our hours are Monday through Friday, 9am to 5pm.